Home » Comment of Customers
  • Comment of Customers

    Mr Dilip Kulkarni and wife -  Our Vietnam tour experience went beyond our expectations
    Tuesday, February 13, 2018 10:52 PM

    To all of you in the Vietnam Tour Co Ltd.

    My wife & me have done a fair amount of travelling with a view to explore places & cultures. Our recently concluded 18-day tour of Vietnam, Laos & Cambodia was the best among the tours we have undertaken so far. The credit for making our tour experience fulfilling goes to Ms.Hai Yen & her colleagues working with the Vietnam Tour Co.(Our tour operator).
    Right from the moment we were picked up at the airport in HCMC on our arrival, up to the time we were dropped at the Siem Reap airport, the tour(so thoughtfully planned for us by Ms.Hai Yen) was executed seamlessly with amazing coordination & puntuality. The whole tour appeared like it was designed for an unforgettable experience.
    We were well assisted during the planning process. We were provided several options and recommendations to help us decide on the good itinerary. Ms.Hai Yen responded to my messages & emails very promptly. It was a great pleasure dealing with her.
    Upon our arrival in each location, we were greeted by the tour guides/ representatives. We never had to stress out aboutAt transportation or late arrivals. Everyone was on time (and early in most cases). Through out the tour we felt warmly welcomed and taken care of. The vehicles were excellent. Adequate packaged water bottles were offered every day. All guides and drivers were courteous, well-informed and helpful.
    The tour was designed in such a way that we had the right amount of time for both sightseeing & shopping in each place.
    Ms.Hai Yen, Ms.Hiep & Ms.Thuy were generous enough to meet us one evening, in the middle of our tour, to host a sumptuous dinner. They appeared keen to find out if everything was going on well for us.That was an unexpected, yet an outstanding piece of hospitality.
    The hotels picked had the right level of luxury to offer a clean, comfortable stay & a good breakfast spread. Our itinerary took us to popular, as also little known attractions giving us an opportunity to discover the places and its people. All the  modes of transport arranged - car, boat, train, flights - were classy & comfortable.The 'Starlight' cruise stay in Halong Bay was awesome. 
    We explored historical and religious destinations, as well as the wonderful country side. It was rewarding trip.
    Ms.Hai Yen's helpfulness is remarkable. She sent us a welcome gift on arrival at HCMC. When we forgot a souvenir she & her equally helpful colleagues presented, on a restuarant table in Hanoi, she had it picked up & delivered to us. It was such a nice gesture; not something everyone would do.
    She & her travel company really care for their customers. I hope we get to travel to Vietnam yet again so we can use their services again.
    Though our entire tour was eventful & enjoyable, the two most memorable experiences were:
    1.Cruising in Ha Long Bay along the magnificently towering limestone islands standing majestically in the emerald waters.
    2. Our visit to the wonderful Angkor archeological park while in Siem Reap.
    Angkor Wat is the ultimate expression of Khmer genius – an awe-inspiring temple that is stunning for both its grand scale and its incredible detail.
    I was introduced to  Vietnam Tour Co while googling for a suitable travel operator in Vietnam. I was impressed by the reviews of their past customers.
    Many times our expectations outshine the our actual experience during a tour. Exceptionally, our Vietnam tour experience went beyond our expectations.
    We profusely thank Ms. Hai Yen, Ms.Hiep & Vietnam Tour Co for all their efforts.
    We would reccommend this company to our friends, and will use them for any travel to countries they serve. 
    It has been four days since we returned home from our tour. We are still mentally sorting the hundreds of incredible memories and experiences from the tour. For both me & my wife this tour has richly improved our understanding of people & cultures in Vietnam, Laos & Cambodia. Ms.Hai Yen & Ms.Hiep will remain in our memory for a long time to come.

    A big THANK YOU to all of you.
    Dilip Kulkarni.
    Mr Kenny Ho -  Thanks for excellent services
    Tuesday, Jan 16 2018 10:00 AM

    Dear Ms Ngoc Ha,

    Already had a very nice dinner and back to hotel. It can not be bad because we have a very nice trip and enjoyable day in Halong Bay. I am in the boarding room now. Thank you for your excellent services

    Thanks Kenny

    Package : Spectacular of Vietnam
    Mr Nambiar -  The whole tour was well organised
    Thursday, December 21, 2017 10:12 A.M

    Thank you Hai Yen,
    We are at Ho Chi Minh airport, boarding our flight. The whole tour was well organised. We enjoyed a lot. Vietnam is a beautiful country. We will surely recommend your travel agency to our friends if they are planning a trip to vietnam👍👍

    Package: Spectacular Of Vietnam 9 days 8 nights
    Ms Julie and family -  My family had a good time in Hanoi.
    Tuesday, December 12, 2017 1:41 PM

    Dear Hai Yen,
    We did Tam Coc Ninb Binh and Halong Bay tours once in 2011 and this, our 2nd time tour, both with your company.
    We must said your company provides excellent guiding and services then and now. We had a good time and enjoyed ourselves.
    We like to thank you for helping to resolve the payment method, (otherwise we would be joining another agency) as well as our guide Mr Thanh for the 2 day trips. He is punctuate, friendly and provide good information on the whole. The vehicles and drivers provided met expectations.
    My family had a good time in Hanoi. We look forward to visit again soon, hopefully we can use your service once more.

    Thank you.
    Package: Hanoi - Hoa Lu - Tam Coc - Halong Bay
    Mr Kumar and family -  Thank you so much for a well-organized trip and making our holiday memorable
    Friday, November 17, 2017 11:30 AM

     Hi Hai Yen,
    We reached our home safe and sound. Thank you so much for a well-organized trip and making our holiday memorable. I liked both hotels! About the hotels - both Adamas and Harmony were good. My family enjoyed Syrena cruise! Welcome food was great! Totally it was good. All tours were great. Thank you so much!
    Package: A Glimpse of Vietnam 11days/ 10nights
    Mr Heaven -  Thanks letter for well organised trip
    Wednesday, November 15, 2017 10:30 AM

    Chào Cháu Hải Yến,

    Đoàn của chú đã về tới Mỹ ngày hôm qua, nay chú xin gửi lời tới cháu cùng toàn thể nhân viên trong công ty cháu lời cám ơn chân thành của đoàn, chuyến này công ty cháu sắp xếp cho đoàn đi chơi rất mãn ý, chú mong có cơ hội sẽ về việt nam chơi nhiều, trong thời gian này nếu chú biết có bạn bè nào muốn về Việt nam du lịch thì chú sé giới thiệu họ cho công ty cháu nhé.
    Chúc cháu mọi sự vui vẻ và have a nice weekend.
    Chú Cường

    Mr Heaven and companions with Hanoi - Halong - Hai Phong - Sapa - Nam Dinh package

    Page:  1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16